AKINWAMIDE, D. O.; HAHN, J. Emotional Intelligence and its Application to Real Estate Service Quality: A Knowledge Gap Analysis. Journal of African Real Estate Research, [S. l.], v. 7, n. 1, p. 18–38, 2022. Disponível em: https://journals.uct.ac.za/index.php/JARER/article/view/1020. Acesso em: 11 jan. 2026.