Impact of Consultant Performance Indicators on Project Success in Public Construction Projects

Abstract

This research examines the impact of consultant project performance indicators on project success in public construction projects and projects specific to public tertiary institutions in Bauchi State. The paper adopted a questionnaire survey. A structured questionnaire was administered to 144 construction professionals to elicit information on consultant project performance factors that impact the successful delivery of projects, out of which 125, representing 86.8%, correctly filled questionnaires were analyzed. The study deployed descriptive statistics such as mean and standard deviation for data analysis. The result shows resource adequacy, understanding of client’s requirements, competency and experience, commitment and flexibility. The study concluded that the adequacy of resources and understanding the client's requirements are the main elements for evaluating consultant performance and are mostly considered for measuring the project's success. Therefore, the research recommended improving project success by improving the project performance indicators. Also, competent and experienced professionals should be entertained in awarding projects to achieve cost effectiveness, quality work, and timely delivery of projects.   Therefore, consultants should communicate effectively and involve clients at every stage of the project cycle to achieve project success. Consultants should ensure adequate communication and allow the participation of every professional during the implementation of public projects.